Gilbert, Arizona
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Business License
Gilbert collects and recycles large home appliances. View accepted items and schedules.
Learn MoreUtilities
IMPORTANT CHANGES TO OUR ONLINE BILLING SYSTEM! Gilbert has launched a new, mobile-friendly billing system. Visit gilbertaz.gov/utilitieshub for details. Any outstanding balance from your June bill will be carried over to our new payment portal, where you’ll be able to complete your payment. To support a smooth transition, we will not be disconnecting services for nonpayment at this time.
Contact the Utilities Division
Online Services
- Pay or view your bill
- Set up autopay (credit card or eCheck)
- Go paperless with eBilling
Office Location
Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
Payment Mailing Address
Town of Gilbert - Utility Division
PO Box 52653
Phoenix, AZ 85072-2653
Hours of Operation
Monday – Thursday: 7:00 AM – 6:00 PM
Friday: Closed
(Closed on Town Holidays)
After-Hours Water/Sewer Emergency:
Call Police Dispatch at 480-503-6500
Report a Problem using Gilbert 311
Gilbert 311 is a free service that allows residents to report non-emergency issues with the touch of a button. Use Gilbert 311 to report missed trash pickups, road debris, issues in our parks and more.
Download our free app or report issues online at gilbertaz.gov/311.
Our teams can follow up with you regarding issues to your service. Please fill out our Customer Service Request Form.