All Gilbert municipal buildings, aside from Gilbert Municipal Court and Gilbert Police Department’s main station are closed to the public until further notice. For the latest updates and information on Gilbert’s response to COVID-19, also known as coronavirus, visit

Gilbert 311

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Report or Request a Non-Emergency Issue or Service

For emergencies or issues in-progress, please call 9-1-1 or Gilbert PD’s non-emergency number (480) 503-6500 (TTY: (480) 503-6505) for a timely response. In-progress events can include crimes, noise ordinance violations, speeding, etc. 

Download the Gilbert 311 app!

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To report or request a non-emergency issue or service, please download the app, use the link above or the map below:



Click here to log into your account.

Use Gilbert 311 to report issues or request Gilbert services such as:

  • Potholes
  • Graffiti
  • Streetlight Outages
  • Code Violations
  • Bulk Trash
  • …and more!

You can also use Gilbert 311 to

How does Gilbert 311 work?

When a request is submitted, we will acknowledge and direct the issue to the appropriate department to take care of the request. If you submitted your email address, you will receive email updates on the status of your request. You can also check the status of the issue on the website.

Click here to view how to submit a request in the 311 app.

You Asked, We Answered:

Check out our video series, which answers the most frequently asked question such as: