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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500 (TTY: (480) 503-6505).

Apply forDepartmentsPhone
Special Events & Block Party PermitParks & Recreation(480) 503-6253
Building PermitsDevelopment Services(480) 503-6700
Job OpeningsHuman Resources(480) 503-6859
ContactDepartmentsPhone
Police DepartmentPolice Department(480) 503-6500
Mayor & Council(480) 503-6764
Municipal CourtCourt(480) 635-7800
FindDepartmentsPhone
Social Media ChannelsDigital Government
Household Hazardous WastePublic Works(480) 503-6400
Court CaseCourt(480) 635-7800
Pay ForDepartmentsPhone
Utility BillDevelopment Services(480) 503-6800
Court FineCourt(480) 635-7800
Traffic TicketCourt(480) 635-7800
ReportDepartmentsPhone
Other IssueDigital Government
Missed Bulk Trash Pick Up(480) 503-6400
Water Quality IssuePublic Works(480) 503-6400
Missed Trash and/or Recycle Pick UpPublic Works(480) 503-6400
Code Compliance ViolationDevelopment Services(480) 503-6700
Traffic Signal Outage or MalfunctionPublic Works(480) 503-6800
Street Light OutagePublic Works(480) 503-6800
RequestDepartmentsPhone
Other
Start or Stop Utility ServiceFinance & Management
Water Efficiency Check Up Public Works(480) 503-6098
Swimming Pool Draining(480) 503-6400
Extra Black Trash ContainerPublic Works(480) 503-6400
Appliance Pick UpPublic Works(480) 503-6400
Compost BinPublic Works(480) 503-6400
Repair Trash/Recycle ContainerPublic Works(480) 503-6400
Mosquito ControlPublic Works(480) 503-6439
Roll Off ContainersPublic Works(480) 503-6622
Street Light ShadingPublic Works(480) 503-6800
Remove Refuse Container ServicePublic Works(480) 503-6800
Sidewalk RepairPublic Works(480) 503-6800
ViewDepartmentsPhone
Crime ReportsPolice Department
Building InspectionsDevelopment Services
Boards & Commission AgendasClerk's Office
Bulk Trash SchedulePublic Works(480) 503-6400
Trash & Recycling SchedulePublic Works(480) 503-6400
WatchDepartmentsPhone
Live Meetings
Gilbert's YouTube ChannelDigital Government