Service Center

If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.
General InformationClerk's Office, Communication’s Office, Court, Development Services, Economic Development, Finance & Management, Fire Department, Human Resources, Intergovernmental Relations, Management and Budget, Manager's Office, Parks & Recreation, Police Department, Public Works(480) 503-6871
Mosquito ControlPublic Works
Roach ControlPublic Works(480) 503-6400
Solid Waste RequestsDepartmentsPhone
Bulk TrashPublic Works(480) 503-6400
Extra Black Trash ContainerPublic Works(480) 503-6400
Appliance Pick UpPublic Works(480) 503-6400
Compost BinPublic Works(480) 503-6400
Roll Off ContainersPublic Works(480) 503-6400
Repair or Replace Container/Trash ContainerPublic Works(480) 503-6400
Missed Trash and/or Recycle Pick UpPublic Works(480) 503-6400
Missed Bulk Pick Up(480) 503-6400
Household Hazardous WastePublic Works(480) 503-6400
Remove Refuse Container ServicePublic Works(480) 503-6800
Street MaintenanceDepartmentsPhone
Sidewalk RepairPublic Works(480) 503-6800
Dead Animal in RoadwayPublic Works(480) 503-6800
Debris in RoadwayPublic Works(480) 503-6800
Pothole in RoadwayPublic Works(480) 503-6800
Traffic Signal Outage or MalfunctionPublic Works(480) 503-6800
Down Stop SignPublic Works(480) 503-6800
Traffic Signal TimingPublic Works(480) 503-6800
Street Light GlarePublic Works(480) 503-6800
Street Light OutagePublic Works(480) 503-6800
Water ConservationPublic Works(480) 503-6098
Water QualityPublic Works(480) 503-6400
Swimming Pool Draining(480) 503-6400