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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

General InformationClerk's Office, Communication’s Office, Court, Development Services, Economic Development, Finance & Management, Fire Department, Human Resources, Intergovernmental Relations, Management and Budget, Manager's Office, Parks & Recreation, Police Department, Public Works(480) 503-6871
Mosquito ControlPublic Works
Roach ControlPublic Works(480) 503-6400
Solid Waste RequestsDepartmentsPhone
Appliance Pick UpPublic Works(480) 503-6400
Bulk TrashPublic Works(480) 503-6400
Compost BinPublic Works(480) 503-6400
Extra Black Trash ContainerPublic Works(480) 503-6400
Household Hazardous WastePublic Works(480) 503-6400
Missed Bulk Pick Up(480) 503-6400
Missed Trash and/or Recycle Pick UpPublic Works(480) 503-6400
Remove Refuse Container ServicePublic Works(480) 503-6800
Repair or Replace Container/Trash ContainerPublic Works(480) 503-6400
Roll Off ContainersPublic Works(480) 503-6622
Street MaintenanceDepartmentsPhone
Dead Animal in RoadwayPublic Works(480) 503-6800
Debris in RoadwayPublic Works(480) 503-6800
Down Stop SignPublic Works(480) 503-6800
Pothole in RoadwayPublic Works(480) 503-6800
Sidewalk RepairPublic Works(480) 503-6800
Street Light GlarePublic Works(480) 503-6800
Street Light OutagePublic Works(480) 503-6800
Traffic Signal Outage or MalfunctionPublic Works(480) 503-6800
Traffic Signal TimingPublic Works(480) 503-6800
Swimming Pool Draining(480) 503-6400
Water ConservationPublic Works(480) 503-6098
Water QualityPublic Works(480) 503-6400