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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500 (TTY: (480) 503-6505).

Apply forDepartmentsPhone
Building PermitsDevelopment Services(480) 503-6700
Job OpeningsHuman Resources(480) 503-6859
Special Events & Block Party PermitParks & Recreation(480) 503-6253
Mayor & Council(480) 503-6764
Municipal CourtCourt(480) 635-7800
Police DepartmentPolice Department(480) 503-6500
Court CaseCourt(480) 635-7800
Household Hazardous WastePublic Works(480) 503-6400
Social Media ChannelsDigital Government
Pay ForDepartmentsPhone
Court FineCourt(480) 635-7800
Traffic TicketCourt(480) 635-7800
Utility BillDevelopment Services(480) 503-6800
Code Compliance ViolationDevelopment Services(480) 503-6700
Missed Bulk Trash Pick Up(480) 503-6400
Missed Trash and/or Recycle Pick UpPublic Works(480) 503-6400
Other IssueDigital Government
Street Light OutagePublic Works(480) 503-6800
Traffic Signal Outage or MalfunctionPublic Works(480) 503-6800
Water Quality IssuePublic Works(480) 503-6400
Appliance Pick UpPublic Works(480) 503-6400
Compost BinPublic Works(480) 503-6400
Extra Black Trash ContainerPublic Works(480) 503-6400
Hiring an Off-Duty Police OfficerPolice Department(877) 636-8300
Mosquito ControlPublic Works(480) 503-6439
Remove Refuse Container ServicePublic Works(480) 503-6400
Repair Trash/Recycle ContainerPublic Works(480) 503-6400
Roll Off ContainersPublic Works(480) 503-6622
Sidewalk RepairPublic Works(480) 503-6800
Start or Stop Utility ServiceFinance & Management
Street Light ShadingPublic Works(480) 503-6800
Swimming Pool Draining(480) 503-6400
Water Efficiency Check Up Public Works(480) 503-6098
Boards & Commission AgendasClerk's Office
Building InspectionsDevelopment Services
Bulk Trash SchedulePublic Works(480) 503-6400
Crime ReportsPolice Department
Trash & Recycling SchedulePublic Works(480) 503-6400
Gilbert's YouTube ChannelDigital Government
Live Meetings