All Gilbert municipal buildings, aside from Gilbert Municipal Court and Gilbert Police Department’s main station are closed to the public until further notice. For the latest updates and information on Gilbert’s response to COVID-19, also known as coronavirus, visit

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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500 (TTY: (480) 503-6505).

Apply forDepartmentsPhone
Building PermitsDevelopment Services(480) 503-6700
Job OpeningsHuman Resources(480) 503-6859
Special Events & Block Party PermitParks & Recreation(480) 503-6253
Mayor & Council(480) 503-6764
Municipal CourtCourt(480) 635-7800
Police DepartmentPolice Department(480) 503-6500
Court CaseCourt(480) 635-7800
Household Hazardous WastePublic Works(480) 503-6400
Social Media ChannelsDigital Government
Pay ForDepartmentsPhone
Court FineCourt(480) 635-7800
Traffic TicketCourt(480) 635-7800
Utility BillDevelopment Services(480) 503-6800
Code Compliance ViolationDevelopment Services(480) 503-6700
Missed Bulk Trash Pick Up(480) 503-6400
Missed Trash and/or Recycle Pick UpPublic Works(480) 503-6400
Other IssueDigital Government
Street Light OutagePublic Works(480) 503-6800
Traffic Signal Outage or MalfunctionPublic Works(480) 503-6800
Water Quality IssuePublic Works(480) 503-6400
Appliance Pick UpPublic Works(480) 503-6400
Compost BinPublic Works(480) 503-6400
Extra Black Trash ContainerPublic Works(480) 503-6400
Hiring an Off-Duty Police OfficerPolice Department(877) 636-8300
Mosquito ControlPublic Works(480) 503-6439
Remove Refuse Container ServicePublic Works(480) 503-6400
Repair Trash/Recycle ContainerPublic Works(480) 503-6400
Roll Off ContainersPublic Works(480) 503-6622
Sidewalk RepairPublic Works(480) 503-6800
Start or Stop Utility ServiceFinance & Management
Street Light ShadingPublic Works(480) 503-6800
Swimming Pool Draining(480) 503-6400
Water Efficiency Check Up Public Works(480) 503-6098
Boards & Commission AgendasClerk's Office
Building InspectionsDevelopment Services
Bulk Trash SchedulePublic Works(480) 503-6400
Crime ReportsPolice Department
Trash & Recycling SchedulePublic Works(480) 503-6400
Gilbert's YouTube ChannelDigital Government
Live Meetings