ROAD CLOSURE NOTICE: Gilbert drivers, please be aware that this Saturday, December 10th, Val Vista Drive and Greenfield Road, between Elliot and Guadalupe Roads, will be closed to through traffic at the Power Line Trail, from 9:45 a.m. to 11:30 a.m., for the annual 12k's of Christmas event. Learn more here.


If you have further questions or concerns, please fill out this on-line request for water quality inquiry. You may also call Public Works at 480-503-6400 (Monday through Friday, 8am-5pm) and a customer service representative will be happy to assist you.

Expand/Contract Questions and Answers

  • Does the town fluoridate its drinking water?

  • How often do you test tap water for total/fecal coliform?

  • How to set your water softener correctly?

  • Is fluoride in my drinking water safe?

  • Is my tap water safe to drink?

  • Is there Hexavalent Chromium in Gilbert’s water?

  • My tap water sometimes has a funny taste and smell. What's wrong with it?

  • What are the health effects associated with hard water?

  • What are total coliform bacteria?

  • What can cause tap water to smell like bleach?

  • What can cause tap water to taste like salt?

  • What can cause the tap water to be cloudy or milky?

  • What I can do to avoid taste and odor in my tap water?

  • What is E. coli? Where does it come from? How can water be treated to protect against E. coli?

  • What is the conversion factor for mg/L of hardness to grains per gallon of hardness?

  • What is water hardness?

  • What should I do if I turned on a faucet and the water coming out is discolored?

  • What's drinking water quality report?

  • Why some times water coming out of my tap is brown or has sediments in it?

  • Why water is tested for total/fecal coliform only?