Trash & Recycling Frequently Asked Questions
Q. Will my pickup day change on holidays?
A. Holidays do not affect the town's curbside trash & recycling collection (your blue and black bins), however there is no bulk trash pickup the weeks of Thanksgiving and Christmas. Check your schedule here.
Q. Who do I contact if my trash or recycling is not picked up?
- Report missed trash & recycling cans: glbrt.is/MissedTrash
- Report missed bulk trash pickup: Call customer service at (480) 503-6400
- If you are unable to submit your request through Gilbert 311, you can contact customer service during business hours: (480) 503-6400
Q. Who do I contact if my container is broken or missing?
A. Request a container repair through Gilbert 311: glbrt.is/ContainerRepair
Q. How do I report bulk trash that is put out on the wrong week?
A. Please contact your community association or HOA for assistance. If you are a community manager or representative for an HOA and would like to schedule a one-time pickup (at your expense) of a bulk trash pile that has been placed outside of a scheduled pickup week, you can contact our Customer Service team at (480) 503-6400. Our representatives can confirm any associated charges and schedule a pickup by phone.
Q. What time do I need to have my containers out on collection day?
A. Please place your containers out no later than 5 AM on your collection day.
Q. When do I put my bulk trash items out?
A. Place your bulk items out no earlier than the Saturday before your collection week and no later than 5 AM on Monday of your collection week.
Q. What items do you pick up for bulk trash?
A. Visit our bulk trash page for a full list of items we collect. Please only place the items on this list out for pickup.
Q. Where do I recycle batteries, electronics, paint or other household waste?
A. NEVER dispose of hazardous materials in your curbside trash. Please take them to our Household Hazardous Waste Facility to dispose of them properly: gilbertaz.gov/HHW
Q. Where do I put my bulk trash pile?
A. On the street, against the curb away from any items that could inhibit our driver’s ability to access the pile.
Q. Do I need to place my blue recycle container out each week?
A. No, please only place your blue container out when it’s full.
Q. Will both my containers be picked up at the same time?
A. No, they will be picked up at different times. Our operators work from 5 AM until the routes are completed, so please leave your barrels out until they have been picked up.
Q. Does Gilbert offer composting?
A.Please call us at 480-503-6400 to check compost container availability.
Contact Us
utilities@gilbertaz.gov | (480) 503-6400
