Maintenance NoticeThe Utility Payments system will be undergoing maintenance on Friday, January 12, 2018 from 7AM to 11AM. Utility Payments will be unavailable during this time. Thank you for your patience while we upgrade the system.

Service Requests

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If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.
Solid Waste RequestsPhone
Remove Refuse Container Service(480) 503-6800
Roll Off Containers(480) 503-6622
Repair or Replace Container/Trash Container(480) 503-6400
Missed Trash and/or Recycle Pick Up(480) 503-6400
Bulk Trash(480) 503-6400
Household Hazardous Waste(480) 503-6400
Extra Black Trash Container(480) 503-6400
Appliance Pick Up(480) 503-6400
Compost Bin(480) 503-6400