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The Gilbert Town Council has approved utility rate changes that will go into effect on November 1, 2018. Learn more.

Service Requests

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If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.
FindPhone
Household Hazardous Waste(480) 503-6400
ReportPhone
Missed Trash and/or Recycle Pick Up(480) 503-6400
Street Light Outage(480) 503-6800
Traffic Signal Outage or Malfunction(480) 503-6800
Water Quality Issue(480) 503-6400
RequestPhone
Appliance Pick Up(480) 503-6400
Compost Bin(480) 503-6400
Extra Black Trash Container(480) 503-6400
Mosquito Control(480) 503-6439
Remove Refuse Container Service(480) 503-6800
Repair Trash/Recycle Container(480) 503-6400
Roll Off Containers(480) 503-6622
Sidewalk Repair(480) 503-6800
Street Light Shading(480) 503-6800
Water Efficiency Check Up (480) 503-6098
ViewPhone
Bulk Trash Schedule(480) 503-6400
Trash & Recycling Schedule(480) 503-6400