Benchmarks

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FY18 Benchmark Report CoverHigh Performing Government: Optimizing Operations

As part of the Town’s performance management strategy, Gilbert is pleased to present the second edition of the Gilbert Benchmark Report. This effort allows Gilbert to evaluate progress in achieving “best in class” status as an organization by identifying 81 measures that span 27 departments and divisions, utilizing 40 benchmark communities.

The Town of Gilbert is also part of a Phoenix metropolitan area consortium known as the Valley Benchmarking Cities, comprised of the 11 largest cities in the area, Arizona State University, the Alliance for Innovation, and the International City/County Management Association. The group's FY2015 and FY2014 Report is posted below.