Gilbert Fire and Rescue does much more than respond to emergency calls. We offer many community programs that allow us to serve in very special ways!
Scheduling station tours, safety talks and public education requests require a two-week advance notice . The fire crews are still in-service during these events and may not be available due to emergency call volumes. The fire crews are unable to notify the recipient of these events due to the emergency they are responding to. Please keep this in mind when scheduling with the fire department.
Call (480) 503-6300 for more information.
Prevention & Education
The Gilbert Fire Prevention Division is committed to the community and believes in the power of prevention and education by offering a wide range of services. Our aim is to reduce life and property loss in our community. We do this through educating the community in injury prevention techniques offered by the Community Services Division of the Gilbert Fire Department.
Child Passenger Safety Program
Approximately 90% of the car seats inspected by our technicians are found to have been installed improperly. To help keep our children properly restrained, certified car seat technicians educate and guide parents through the correct installation process of their child's car seat.
- Seats are inspected for Gilbert residents by appointment only.
- Due to the high volume of requests and limited number of technicians we ask that you call approximately 2 months prior to your due date. At times, we are booking appointments one month out, so calling ahead is encouraged!
- The firefighters at the fire stations are not certified car seat technicians and they are not trained to assist you with this process. Please call for an appointment with one of our certified technicians.
- We ask that you clean your vehicle and the car seat prior to arriving for your scheduled appointment. Our technicians cannot do their job effectively if they have restricted access in your vehicle.
- If you or your children are sick, as a courtesy we request that you cancel your appointment and reschedule.
- Please call 480-503-6300 to set-up an appointment.
If you are not a Gilbert resident, please view the list below of other valley locations to find a site near you.
The focus of the Juvenile Firesetter Program is to provide a service to juveniles that have been identified to have or have been involved in firesetting behaviors. This program, is available for children and their families, is a proactive approach to stopping youth firesetting in the community. This is accomplished through a multi-level approach focusing on assessment, education, treatment, referral and follow-up through partnerships with the Town of Gilbert, courts and mental health agencies. To make an appointment or referral, please call (480) 635-7701.
Gilbert first grade students participate in a comprehensive fire prevention program focusing on basic safety including: 911 emergency calls, knowing two ways out of every room, matches are tools for grownups and the importance of every family having a home escape plan.
Our program is implemented in Gilbert Public Schools starting in October for fire prevention month and provides the students with the knowledge of creating a safer home and community.
For program information/questions please call 480-503-6353.
National Fire Protection Association’s Home escape plan information: http://www.nfpa.org/safety-information/for-consumers/escape-planning
Children and adults are encouraged to wear bike/sport helmets while participating in all wheeled-sporting activities. Helmets have been shown in studies to reduce the risk of head injury by 85 percent and the risk of brain injury by 90 percent. Nationally, only 15 percent of children bicyclists use bike helmets.
Fitting a Bike Helmet
Position: Put the helmet on your head so it sits evenly between the ears and rests low on your forehead. It should only be about 1-2 finger widths above your eyebrow.
Put foam pads inside the helmet so it feels comfortable but really snug. Before buckling the chin strap, have children shake their head from side to side. If the helmet moves excessively it is too big and won’t protect the child’s head no matter how tight the straps are.
Straps: Tighten the chinstraps as snugly as possible. Adjust the junction of the front and back straps so that the junction is just under the earlobes. You should be able to fit one finger in-between the chin and the chin strap.
Station ToursStation tours are scheduled by our Fire Department Administrative staff. This is a wonderful opportunity for citizens to come out and experience a fire station, meet the fire crews and learn about the fire apparatus used by our department. Many scout groups, church groups, day care centers, and other community organizations have taken advantage of this opportunity.
The recommended number of people attending a station tour should be between 5 and 20 and all ages are welcome.
A two week advance notice is suggested for station tours and can be scheduled by calling (480) 503-6300.
Safety TalksA fire crew may be available to host a safety talk to larger community groups throughout Gilbert. This opportunity provides public safety information on such topics as: fire safety, water safety, and life safety. The Gilbert Fire Department may send crews to schools, Block Watch events and organized neighborhood meetings, church groups, daycare centers, and other organized community meetings. Some brochures and handouts on injury prevention topics may be provided by the department. Safety Talks require a two-week notice and please keep in mind that crews are still in-service and may need to respond to 911 calls. Safety Talks can be scheduled by calling (480) 503-6300.
At this time, the Fire Department is unable to send crews to private birthday parties.