Neighbor 2 Neighbor

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Gilbert Online Store: Gilbert GoodiesHelp a neighbor in need! Neighbor 2 Neighbor (N2N) has provided a way for Gilbert residents to help support neighbors in need through a monthly utility bill donation, a one time donation or NEW, by making a Gilbert Goodies purchase from the on-line Gilbert Town Store

So far ~1,890 residents have signed up for automated monthly donations.  We have added over 350 participants to the program since last July, let's keep it going! Our goal is to have 5,000 residents participate in the program by June 30, 2019.

Your donation is tax deductible.

Sign up today to begin your monthly donation of $1, $3, $5 or $10 or make a Gilbert Goodies purchase from the on-line Gilbert Town Store. 


November Spotlights:Child Crisis Arizona & Central Arizona Shelter Services (CASS)

National Adoption Month

In honor of National Adoption Month we are featuring a not-for-profit organization that facilitates foster care and adoption in Maricopa County. Child Crisis Arizona provides Arizona children with a safe environment and strong families. They care for children who are waiting for their forever homes before they are adopted and continue to provide services to families after the adoption process is complete. In 2017-2018, Child Crisis Arizona provided services to 39 Gilbert homes placing 54 children (45 foster care, 9 adoptive placements) and finalized 7 adoptions to Gilbert families!  Contact them about a future in becoming an adoptive parent or support them through the Neighbor 2 Neighbor program.  Get involved today!  Find them at

November 28  is National Day of Giving.

To celebrate this day go out and give your time and/or items for donation to a local Gilbert non-profit organization. The Central Arizona Shelter Services (CASS) is always looking for donations of clothing, accessories, and shoes to provide to their needed residents. CASS is a non-profit organization that empowers men, women, and children with diverse needs to end their homelessness by providing them with shelter and supportive resources. In 2017-2018, CASS served 18 Gilbert adults by providing 884 nights of shelter. This organization is doing good works for Gilbert residents, supported by funding from the Neighbor 2 Neighbor program.  Get involved today!  Visit them at their website for more information.









Aid to Adoption of Special Kids (AASK)  Mentoring program for foster children
About Care  Empowering independent living
Alzheimer's Association  Family support programs
AZCEND  CAP office-rent & utility assistance
Big Brothers Big Sisters  Mentoring program
Boys & Girls Club of the East Valley  Scholarships & youth programming
Catholic Charities  My Sister's Place- domestic violence shelter
Central Arizona Shelter Services Regional emergency shelter for homeless men
Child Crisis Arizona Children's emergency shelter & Family Education
 Chrysalis Domestic violence services
 East Valley Adult Resources Older adult support services
 Hope for Addiction Support group services for addiction issues
 House of Refuge Adopt A Home-transitional housing
 ICAN Substance use & treatment awareness programs
Matthew's Crossing Food Bank Meals to Grow-food backpacks for youth
Mercy Housing Resident services for seniors
New Leaf East Valley men's center and La Mesita family shelter
Open Arms Care Center Gilbert food pantry 
PSA Behavioral Health Agency  Mental and substance abuse assistance
Save the Family Homeless families intervention program
Shoebox Ministries Toiletries for the homeless
United Food Bank Emergency & supplemental food distribution


Frequently Asked Questions

Who decides how donations are spent? Donations made through this program are allocated to non profits assisting Gilbert low-income residents. Gilbert’s Community Resources Staff develops funding recommendations that are presented to Town Council annually for approval.

Will any of the money be used to pay for administrative costs? No. All donated funds will go directly to nonprofit agencies who help Gilbert residents in need.

Can individuals apply for assistance? No. Only non-profit organizations that provide essential human services to Gilbert citizens may apply.

How much can I donate? You can select one of four options which will be added to your utility bill each month: $1, $3, $5, or $10. 

Are donations tax deductible?  Yes.  Your donation is tax deductible to the extent allowed by law; please consult your tax advisor.  You will receive an end of the year letter acknowledging your donation.

What if I decide not to pay the donation amount? After three months of non-payment of the donation, the unpaid donation amount will be adjusted off the account and will no longer be billed. You will have to reapply to reestablish the donation.

How do I cancel my donation? You may contact the Customer Service Center at any time to request your monthly donation be canceled. They may be reached by calling 480-503-6800 or at

Do I have to sign-up or fill out a pledge card to donate to the donation program? You have a variety of options to apply. You can apply online at the Donation Program web page or call 480-503-6800 sign up. You can also send an e-mail directly to the Customer Service Center with the required information to sign up.

What types of human service programs will this program fund? Your donation will focus on essential human services for families, children, and the elderly. Services could include: prevention of homelessness, strengthening families, support for victims of abuse, and positive alternatives for youth.

How can I obtain more information about this program? For more information on the water bill portion of the program, please call Gilbert’s Customer Service Center at (480) 503-6800. Here is more information on human service programs currently funded by Gilbert.

What if I want to make a one-time donation? Donations for any amount can be made by sending a check payable to the Town of Gilbert to:

Customer Service Department
Utility Donation Program
90 E. Civic Center Drive
Gilbert, AZ 85296