Neighbor 2 Neighbor

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Gilbert Online Store: Gilbert GoodiesHelp a neighbor in need! Neighbor 2 Neighbor (N2N) has provided a way for Gilbert residents to help support neighbors in need through a monthly utility bill donation, a one time donation or NEW, by making a Gilbert Goodies purchase from the on-line Gilbert Town Store

So far ~1,500 residents have signed up for automated monthly donations.  Our goal is to have 5,000 residents participate in the program by June 30, 2018.

100% of these Neighbor 2 Neighbor donations are allocated to non-profits that assist Gilbert low-income residents and families.  The N2N program funds support over 23 different organizations who provide essential services to families, children, and the elderly here in Gilbert.

Organizations receiving N2N program funds have included the Boys and Girls Club (scholarships for youth), the Gilbert Community Action Program (CAP) office (rent and utility payments to residents in crisis) and My Sister's Place (a shelter for domestic violence victims).  Every dollar counts when helping a neighbor in need!

Your donation is tax deductible.

Sign up today to begin your monthly donation of $1, $3, $5 or $10 or make a Gilbert Goodies purchase from the on-line Gilbert Town Store.

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Frequently Asked Questions

Who decides how donations are spent? Donations made through this program are allocated to non profits assisting Gilbert low-income residents. Gilbert’s Community Resources Staff develops funding recommendations that are presented to Town Council annually for approval.

Will any of the money be used to pay for administrative costs? No. All donated funds will go directly to nonprofit agencies who help Gilbert residents in need.

Can individuals apply for assistance? No. Only non-profit organizations that provide essential human services to Gilbert citizens may apply.

How much can I donate? You can select one of four options which will be added to your utility bill each month: $1, $3, $5, or $10. 

Are donations tax deductible?  Yes.  Your donation is tax deductible to the extent allowed by law; please consult your tax advisor.  You will receive an end of the year letter acknowledging your donation.

What if I decide not to pay the donation amount? After three months of non-payment of the donation, the unpaid donation amount will be adjusted off the account and will no longer be billed. You will have to reapply to reestablish the donation.

How do I cancel my donation? You may contact the Customer Service Center at any time to request your monthly donation be canceled. They may be reached by calling 480-503-6800 or at utilities@gilbertaz.gov.

Do I have to sign-up or fill out a pledge card to donate to the donation program? You have a variety of options to apply. You can apply online at the Donation Program web page or call 480-503-6800 sign up. You can also send an e-mail directly to the Customer Service Center with the required information to sign up.

What types of human service programs will this program fund? Your donation will focus on essential human services for families, children, and the elderly. Services could include: prevention of homelessness, strengthening families, support for victims of abuse, and positive alternatives for youth.

How can I obtain more information about this program? For more information on the water bill portion of the program, please call Gilbert’s Customer Service Center at (480) 503-6800. Here is more information on human service programs currently funded by Gilbert.

What if I want to make a one-time donation? Donations for any amount can be made by sending a check payable to the Town of Gilbert to:

Customer Service Department
Utility Donation Program
90 E. Civic Center Drive
Gilbert, AZ 85296