The approved utility rate changes went into effect for any bills generated after October 31, 2018 and are reflected in this month's bill. Should you have any questions about these rate changes, please visit www.gilbertaz.gov/utilityrates.
Congratulations to Shelene Parks, our Utility Sweepstakes winner! A resident of Gilbert since 2013 she is excited to go to the Cardinals/Rams game courtesy of Gilbert and Paymentus!
A New Way to Pay!
We’re excited to release a more convenient and user-friendly online payment system for our customers.
- Mobile Payments and 24/7 Account Access Online
- Autopay with credit card or eCheck
- Quick Web Payment
- New Automated Phone Payment System
- Paperless Billing
Customers who currently have automatic payments setup do not need to reregister for autopay, but may want to sign up for the new portal to access account information.
Sign up now!
Contact the Utilities Division
Bill payments should be mailed to:
Hours of Operation
Collection Schedules and Other Services:
900 E. Juniper Avenue, Gilbert, AZ, 85234
Household Hazardous Waste (HHW) Facility
2224 E. Queen Creek Road, Gilbert, AZ, 85297
Residential Electric Services:
Residential Gas Services:
|Giltner, Leslie||Customer Service Manager||Development Services, Finance & Management||(480) 503-6801|
|Kerrigan, Mark||Customer Service Supervisor||Development Services, Finance & Management||(480) 503-6816|
|Pruitt, Travis||Customer Service Supervisor||Finance & Management||(480) 503-6884|