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Gilbert is rolling out new residential trash, recycling and bulk pickup schedules for all residents on Monday, October 1, 2018. Learn more here.

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New Trash Pickup Schedules Start October 1, 2018

A New Way to Pay!

We’re excited to release a more convenient and user-friendly online payment system for our customers.

Features include:

  • Mobile Payments and 24/7 Account Access Online
  • Autopay with credit card or eCheck
  • Quick Web Payment
  • New Automated Phone Payment System
  • Paperless Billing

Customers who currently have automatic payments setup do not need to reregister for autopay, but may want to sign up for the new portal to access account information.

Sign up now!

Customer Service Survey

 


View information on the Proposed Utility Rates


Contact the Utilities Division

Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6800

Email Utilities

Bill payments should be mailed to:
Town of Gilbert
Utility Division
PO Box 52653
Phoenix, Arizona 85072-265

Hours of Operation
Monday - Thursday 7:00 a.m. - 6:00 p.m. (Except Town Holidays), Friday - Closed
* For water or sewer emergencies after hours, contact the Police Department at 480-503-6500.


Other Resources

Collection Schedules and Other Services:

Solid Waste
www.gilbertaz.gov/solidwaste
900 E. Juniper Avenue, Gilbert, AZ, 85234
(480) 503-6400

Household Hazardous Waste (HHW) Facility
www.gilbertaz.gov/solidwaste
2224 E. Queen Creek Road, Gilbert, AZ, 85297
(480) 503-6400

Residential Electric Services:

 Salt River Project (SRP)
www.srpnet.com
(602) 236-8888
Service Area Map

Arizona Public Service (APS)
www.aps.com
(602) 371-7171
Service Area Map

Residential Gas Services:

Southwest Gas
www.swgas.com
(877) 860-6020

More Resources:

StaffTitleDepartmentsPhoneEmail
Kerrigan, MarkCustomer Service SupervisorDevelopment Services, Finance & Management(480) 503-6816
Giltner, LeslieCustomer Service ManagerDevelopment Services, Finance & Management(480) 503-6801
Pruitt, TravisCustomer Service SupervisorFinance & Management(480) 503-6884