Online Bill Pay

To view your balance and pay your bill by credit card for FREE 24 hours a day, sign in here. Your payment will post immediately to your account. 

  • Check Account Balance
  • Pay Bill
  • See Transaction History
  • View Usage Information
paybill-gilbert ebill-button 
Sign up for E-Bill and go paperless!


Sign up for Autopay (or update your existing information) using our online form 

and your payment will always be on time! 




Payment of utility bills is accepted on-line 24 hours a day, mail or in person.

NOTICE: Gilbert rolled out new residential trash, recycling and bulk trash pickup schedules for all residents on Monday, January 4, 2016. Trash and recycling containers are picked up on the same day and bulk trash pickup will continue to be offered one week per zone each month. VIEW your new pickup schedule.

Other Resources 

If you have received a letter or door hanger regarding a bill date change and would like more information, click here.

Contact the Utilities Division

Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6800

Email Utilities

Bill payments should be mailed to:
Town of Gilbert
Utility Division
PO Box 52653
Phoenix, Arizona 85072-265

Hours of Operation
Monday - Thursday 7:00 a.m. - 6:00 p.m. (Except Town Holidays), Friday - Closed
* For water or sewer emergencies after hours, contact the Police Department at 480-503-6500.

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Kerrigan, MarkCustomer Service SupervisorDevelopment Services, Finance & Management(480) 503-6816
Nieves, LeslieCustomer Service ManagerDevelopment Services, Finance & Management(480) 503-6801
Pruitt, TravisCustomer Service SupervisorFinance & Management(480) 503-6884