Special note: Sewer rates are no longer adjusted if you fill your pool or have a leak. The sewer rate is now a fixed rate of $24.73 a month and not affected by consumption.
ONLINE PAYMENT SYSTEM
We’re excited to release a more convenient and user-friendly online payment system for our customers.
- Mobile Payments and 24/7 Account Access Online
- Autopay with credit card or eCheck
- Quick Web Payment
- New Automated Phone Payment System
- Paperless Billing
Customers who currently have automatic payments setup do not need to reregister for autopay, but may want to sign up for the new portal to access account information. Visit our Frequently Asked Questions for more information.
Sign up now!
Contact the Utilities Division
Bill payments should be mailed to:
Hours of Operation
Have an appointment with a Gilbert Utility employee?
It is extremely rare for a Gilbert Utility employee to show up at a customer’s home without an appointment. However, if someone comes to your door claiming to be with the Town of Gilbert and you are not expecting them, please ask for identification and/or contact Gilbert’s customer service at (480) 503-6800. If you suspect a person is posing as a Town of Gilbert employee, please contact 911.
Collection Schedules and Other Services:
900 E. Juniper Avenue, Gilbert, AZ, 85234
Household Hazardous Waste (HHW) Facility
2224 E. Queen Creek Road, Gilbert, AZ, 85297
Residential Electric Services:
Residential Gas Services:
|Giltner, Leslie||Customer Service Manager||Development Services, Finance & Management||(480) 503-6801|
|Kerrigan, Mark||Customer Service Supervisor||Development Services, Finance & Management||(480) 503-6816|
|Pruitt, Travis||Customer Service Supervisor||Finance & Management||(480) 503-6884|