The approved utility rate changes went into effect for any bills generated after October 31, 2018 and are reflected in this month's bill. Should you have any questions about these rate changes, please visit www.gilbertaz.gov/utilityrates.

Congratulations to Shelene Parks, our Utility Sweepstakes winner!  A resident of Gilbert since 2013 she is excited to go to the Cardinals/Rams game courtesy of Gilbert and Paymentus! 

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A New Way to Pay!

We’re excited to release a more convenient and user-friendly online payment system for our customers.

Features include:

• Mobile Payments and 24/7 Account Access Online
• Autopay with credit card or eCheck
• Quick Web Payment
• New Automated Phone Payment System
• Paperless Billing

Customers who currently have automatic payments setup do not need to reregister for autopay, but may want to sign up for the new portal to access account information.

Sign up now!

Contact the Utilities Division

Other Resources

Collection Schedules and Other Services:

Solid Waste
www.gilbertaz.gov/solidwaste
900 E. Juniper Avenue, Gilbert, AZ, 85234
(480) 503-6400

Household Hazardous Waste (HHW) Facility
www.gilbertaz.gov/hhw
2224 E. Queen Creek Road, Gilbert, AZ, 85297
(480) 503-6400

Residential Electric Services:

 Salt River Project (SRP)
www.srpnet.com
(602) 236-8888
Service Area Map

Arizona Public Service (APS)
www.aps.com
(602) 371-7171
Service Area Map

Residential Gas Services:

Southwest Gas
www.swgas.com
(877) 860-6020

More Resources:

• Neighbor 2 Neighbor (find out how to make a tax-deductible donation!) 
• Customer Service Dispute Form
• Construction Hydrant Meter Application
• Meter Install Request
• View your trash pickup schedule
• Water Conservation