Special note:   Sewer rates are no longer adjusted if you fill your pool or have a leak.  The sewer rate is now a fixed rate of $24.73 a month and not affected by consumption. 

ONLINE PAYMENT SYSTEM

We’re excited to release a more convenient and user-friendly online payment system for our customers.

Features include:

• Mobile Payments and 24/7 Account Access Online
• Autopay with credit card or eCheck
• Quick Web Payment
• New Automated Phone Payment System
• Paperless Billing

Customers who currently have automatic payments setup do not need to reregister for autopay, but may want to sign up for the new portal to access account information. Visit our Frequently Asked Questions for more information.

Sign up now!

Contact the Utilities Division

Have an appointment with a Gilbert Utility employee?

It is extremely rare for a Gilbert Utility employee to show up at a customer’s home without an appointment. However, if someone comes to your door claiming to be with the Town of Gilbert and you are not expecting them, please ask for identification and/or contact Gilbert’s customer service at (480) 503-6800. If you suspect a person is posing as a Town of Gilbert employee, please contact 911.

Other Resources

Collection Schedules and Other Services:

Solid Waste
www.gilbertaz.gov/solidwaste
900 E. Juniper Avenue, Gilbert, AZ, 85234
(480) 503-6400

Household Hazardous Waste (HHW) Facility
www.gilbertaz.gov/hhw
2224 E. Queen Creek Road, Gilbert, AZ, 85297
(480) 503-6400

Residential Electric Services:

 Salt River Project (SRP)
www.srpnet.com
(602) 236-8888
Service Area Map

Arizona Public Service (APS)
www.aps.com
(602) 371-7171
Service Area Map

Residential Gas Services:

Southwest Gas
www.swgas.com
(877) 860-6020

More Resources:

• Neighbor 2 Neighbor (find out how to make a tax-deductible donation!) 
• Customer Service Dispute Form
• Construction Hydrant Meter Application
• Meter Install Request
• View your trash pickup schedule
• Water Conservation