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All Gilbert municipal buildings, aside from Gilbert Municipal Court and Gilbert Police Department’s main station are closed to the public until further notice. For the latest updates and information on Gilbert’s response to COVID-19, also known as coronavirus, visit gilbertaz.gov/COVID19.

One Stop Shop - Customer Service

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The One Stop Shop’s front counter will reopen to the public on June 1, 2020 with enhanced sanitation and safety measures in place to protect customers and staff.

Know Before You Go

  • Customers are encouraged to wear masks when visiting the One-Stop-Shop
  • Plexiglass barriers have been installed at the front counter
  • Staff will wear masks when physical distancing is not possible
  • Hand sanitizer will be available for customers and staff
  • Floor stickers will be in place to encourage physical distancing of at least six feet
  • Building cleanings have been increased

For the latest updates and information on Gilbert’s response to COVID-19, also known as coronavirus, visit gilbertaz.gov/COVID19.

 

We’re expanding our One Stop Shop online services!

 One Stop Shop Online Services

The OneStopShop.gilbertaz.gov online self-service portal offers applicants a convenient way to register, submit, and pay for a variety of applications as well as schedule inspections and review inspection results.

For Planning applications, please click here.

The following Building Permits are available in One Stop Shop:

  • Swimming Pools and Spas
  • Residential:
    • Plumbing (water lines, sewer lines, etc)
    • Mechanical (A/C)
    • Electrical (Panel upgrades/replacements, solar, etc.)
    • Gas Line & LPG (gas line repairs, gas line installs, propane tanks)

For all other types of Building and Engineering Permits, please click here.

 How to Use One Stop Shop Training Guides

 How to Use One Stop Shop Videos

Questions? Please call the One Stop Shop Customer Service Center at (480) 503-6700 for assistance.