- Download ADA Grievance Form in .pdf format
- Submit Grievance Form On-Line
- Download ADA Grievance Procedures
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the Town of Gilbert will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Town of Gilbert does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.
Town of Gilbert will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Town of Gilbert’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures
Town of Gilbert will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Town of Gilbert offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of Town of Gilbert, should contact Gilbert's ADA Coordinator. at 90 East Civic Center Drive Gilbert, Arizona (480) 503-6706 as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require the Town of Gilbert to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of Town of Gilbert is not accessible to persons with disabilities should be directed to Gilbert's ADA Coordinator at 90 East Civic Center Drive Gilbert, Arizona (480) 503-6706.
Town of Gilbert will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.