Proposed Change to Gilbert Paratransit Service Area

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Heads up, residents: Potential change to the Gilbert’s Paratransit Service area, which is proposed to take effect on October 26, 2020.

Gilbert is committed to providing a variety of safe and effective transportation options for residents. These options currently include fixed-route bus service as well as alternative services for ADA certified riders including Paratransit and RideChoice. As the population of Gilbert continues to grow, the proposed change will help create a more sustainable transportation system, to ensure residents have their needs met into the future.

Paratransit Service is required by Federal law to be provided within three-quarters of a mile of all local bus routes. Currently in Gilbert, Paratransit Service and RideChoice are both available townwide. Similar to changes that have recently occurred in other communities, Gilbert is proposing a change to provide Paratransit Service within three-quarters of a mile of all local bus routes. RideChoice service will continue to serve all ADA certified residents townwide.

The map below shows the proposed Gilbert Paratransit Service area. 

Learn More and Provide Feedback

In January 2020, Valley Metro and the Town of Gilbert will be hosting three public outreach events.  At these events, residents will have the opportunity to learn more about the proposed change, ask questions, provide comments and register for RideChoice service. The public outreach meeting dates, times and locations are listed below.

Outreach Meetings

Tuesday, January 7, 2020
2 p.m. – 4 p.m.
Town of Gilbert Civic Center
50 E. Civic Center Dr.
Gilbert, AZ 85296

Wednesday, January 15, 2020
4 p.m. – 6 p.m.
Town of Gilbert
South Area Service Center
4760 S. Greenfield Rd.
Gilbert, AZ 85297

Thursday, January 23, 2020
2 p.m. – 4 p.m.
Southeast Regional Library
775 N. Greenfield Rd.
Gilbert, AZ 85234

In February 2020, Valley Metro and the Town of Gilbert will be hosting an open house and holding a formal public hearing. The date, time and location are listed below. 

Open House & Public Hearing

Tuesday, February 11, 2020
Open House: 2 p.m. – 2:30 p.m.
Public Hearing: 2:30 p.m. – 3:30 p.m.
Southeast Regional Library - 775 N. Greenfield Rd. Gilbert, AZ 85234                                

If you are unable to attend a meeting, but want to provide comments on the proposed change, you can do so in the following ways:

  • By email: paratransit@valleymetro.org
  • By mail: Valley Metro, Attn: Gilbert Changes, 4600 E. Washington St. Ste. 101, Phoenix, AZ 85034

Learn more about these proposed changes at valleymetro.org/gilbertchanges.

DOWNLOAD MAP

Proposed Paratransit Changes in Gilbert