Previously we asked customers to notify us if they refilled their pool or had a leak so we could ensure it did not affect their sewer rate. However, because the sewer rate is now a fixed rate of $24.73 and not affected by consumption, we no longer need this information.
Please go to our Public Works page to find information on proper pool draining.
- Mobile Payments and 24/7 Account Access Online
- Autopay with credit card or eCheck
- Quick Web Payment
- New Automated Phone Payment System
- Paperless Billing
Contact the Utilities Division
Bill payments should be mailed to:
Hours of Operation
Have an appointment with a Gilbert Utility employee?
It is extremely rare for a Gilbert Utility employee to show up at a customer’s home without an appointment. However, if someone comes to your door claiming to be with the Town of Gilbert and you are not expecting them, please ask for identification and/or contact Gilbert’s customer service at (480) 503-6800. If you suspect a person is posing as a Town of Gilbert employee, please contact 911.
Collection Schedules and Other Services:
900 E. Juniper Avenue, Gilbert, AZ, 85234
Household Hazardous Waste (HHW) Facility
2224 E. Queen Creek Road, Gilbert, AZ, 85297
Residential Electric Services:
Residential Gas Services: