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 Online Account Access

To pay your Town of Gilbert utility bill by credit or debit card for FREE 24 hours a day, sign in here. Your payment will post immediately to your account. You can also...

 *Check Account Balance    *View Transaction History   *View Usage Information


Go paperless! To sign up for E-bill and receive your statement by email, sign in here. E-Bill will allow you to view your monthly statement and print it out if necessary.


Sign up for Autopay (or update your existing information) with our online form and your payment will always be on time.



Customer Service Feedback Form Button


 Other Resources 

Contact the Utilities Division

Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6800

Email Utilities

Bill payments should be mailed to:
Town of Gilbert
Utility Division
PO Box 52653
Phoenix, Arizona 85072-265

Hours of Operation
Monday - Thursday 7:00 a.m. - 6:00 p.m. (Except Town Holidays), Friday - Closed
* For water or sewer emergencies after hours, contact the Police Department at 480-503-6500.

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Giltner, Leslie

  • Departments:Development Services, Finance & Management
  • Divisions:Utilities
  • Title:Customer Service Manager
  • Phone:(480) 503-6801
  • Email:

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