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Gilbert is rolling out new residential trash, recycling and bulk pickup schedules for all residents on Monday, October 1, 2018. Learn more here.

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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Extra Black Trash Container

  • Description Residents can order an additional black container for their refuse needs.

Residents can order an additional black container for their refuse needs. The cost per month, that will be billed to their Town Of Gilbert utility bill, is $8.80. To order an extra black container you may fill out the on-line request for additional black refuse container. You may also call 480-503-6400 (Monday through Thursday, 7:00 am-6:00 pm) and a customer service representative will be happy to assist you.

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