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Use Gilbert 311 to report issues or request Gilbert services such as:
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How does Gilbert 311 work?
When a request is submitted, we will acknowledge and direct the issue to the appropriate department to take care of the request. If you submitted your email address, you will receive email updates on the status of your request. You can also check the status of the issue on the website.
If this is an emergency, please dial 911.
For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.
Household Hazardous Waste
- Departments:Public Works
- Phone:(480) 503-6400
- Description HHW takes everything from paint to pool chemicals and many things in between.
Hours: Wednesday 7:00 a.m. - 3:00 p.m.
Friday 7:00 a.m. - 3:00 p.m.
Saturday 7:00 a.m. - 1:00 p.m.
Closed Town Observed Holidays
Note: This facility is open to Gilbert residents only. Residents must bring a picture I.D. and their most recent trash bill or rent receipt (if living in a multi-unit community).