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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

General Information

  • Departments:Manager's Office, Clerk's Office, Development Services, Finance & Management, Parks & Recreation, Fire Department, Public Works, Court, Police Department, Economic Development, Human Resources, Communication’s Office, Intergovernmental Relations, Management and Budget
  • Phone:(480) 503-6871
  • Fax:(480) 497-4943
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