Service Requests

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If this is an emergency, please dial 9-1-1. 

 

Non-emergency issues

  • Report an Issue through Gilbert 311
    • Gilbert 311 is the most efficient way to report non-emergency issues around town.
    • Download our free app for your iPhone or Android or visit gilbertaz.gov/311
  • Contact Us By Phone
    • Call our Customer Care Center at  (480) 503-6800 during operating hours, Monday - Thursday 7 AM - 6 PM.
    • All other times, please use Gilbert 311 or call the Gilbert Police Department non-emergency line at (480) 503-6500.

If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

Traffic Signal Outage or Malfunction

  • Departments:Public%20Works
  • Categories:Report
  • Phone:(480) 503-6800
  • Description Please contact the town immediately for a quick resolution: (480) 503-6800.
Traffic Signal Outage or Malfunction - Please report these immediately to our customer care center Monday-Thursdays 7-6pm at (480) 503-6800; all other times to the Gilbert Police department (480) 503-6500 (TTY: (480) 503-6505).

The Town of Gilbert considers this an emergency issue and encourages residents to contact the town immediately for a quick resolution.

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