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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.




Dead Animal in Roadway

  • Departments:Public Works
  • Divisions:Street Maintenance
  • Phone:(480) 503-6800

Please report these immediately to our customer care center Monday-Thursdays 7-6pm; all other times to the Gilbert Police department (480) 503-6500. 

The Town of Gilbert considers this an emergency issue and encourages residents to contact the town immediately for a quick resolution.

Please provide the following information:

  • Good description of the animal type (dog, cat) color, size and breed (if known)
  • Location information that includes main cross streets, N, S, E or W bound lane and left or right lane identifiers.

NOTE: As a reminder, Town of Gilbert staff is not allowed to enter private property to retrieve a dead animal.  Death of a family pet should be addressed privately.  The Town does not provide dead animal pick up and disposal services to residents.   

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