Service Requests

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If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Dead Animal in Roadway

  • Departments:Public Works
  • Divisions:Street Maintenance
  • Phone:(480) 503-6800

Please report these immediately to our customer care center Monday-Thursdays 7-6pm; all other times to the Gilbert Police department (480) 503-6500. 

The Town of Gilbert considers this an emergency issue and encourages residents to contact the town immediately for a quick resolution.

Please provide the following information:

  • Good description of the animal type (dog, cat) color, size and breed (if known)
  • Location information that includes main cross streets, N, S, E or W bound lane and left or right lane identifiers.

NOTE: As a reminder, Town of Gilbert staff is not allowed to enter private property to retrieve a dead animal.  Death of a family pet should be addressed privately.  The Town does not provide dead animal pick up and disposal services to residents.   

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