Maintenance NoticeThe Utility Payments system will be undergoing maintenance on Friday, January 12, 2018 from 7AM to 11AM. Utility Payments will be unavailable during this time. Thank you for your patience while we upgrade the system.

Service Center

Press Enter to show all options, press Tab go to next option

Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.


Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Dead Animal in Roadway

  • Departments:Public Works
  • Divisions:Street Maintenance
  • Phone:(480) 503-6800

Please report these immediately to our customer care center Monday-Thursdays 7-6pm; all other times to the Gilbert Police department (480) 503-6500. 

The Town of Gilbert considers this an emergency issue and encourages residents to contact the town immediately for a quick resolution.

Please provide the following information:

  • Good description of the animal type (dog, cat) color, size and breed (if known)
  • Location information that includes main cross streets, N, S, E or W bound lane and left or right lane identifiers.

NOTE: As a reminder, Town of Gilbert staff is not allowed to enter private property to retrieve a dead animal.  Death of a family pet should be addressed privately.  The Town does not provide dead animal pick up and disposal services to residents.   

Return to full list >>