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We are currently experiencing issues with our telephone system; causing internment static and the loss of connected calls. We are working with our service provider to remedy the problem as quickly as possible. We apologize for any inconvenience and appreciate your patience as we work to restore service.

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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Missed Trash and/or Recycle Pick Up

  • Departments:Public Works
  • Divisions:Solid Waste Requests
  • Phone:(480) 503-6400

Trash and recycling will be picked up at separate times during your designated pickup day. Please be sure to leave both cans out until 5 p.m. to ensure pickup.

Request for Missed Pick-up Service for
Blue Recycle Container

Submit Online

Request for Missed Pick-up Service for
Black Solid Waste Container

Submit Online
For Missed Bulk Trash Pick Up, click here.

 

 

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