Service Requests

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If this is an emergency, please dial 9-1-1. 

 

Non-emergency issues

  • Report an Issue through Gilbert 311
    • Gilbert 311 is the most efficient way to report non-emergency issues around town.
    • Download our free app for your iPhone or Android or visit gilbertaz.gov/311
  • Contact Us By Phone
    • Call our Customer Care Center at  (480) 503-6800 during operating hours, Monday - Thursday 7 AM - 6 PM.
    • All other times, please use Gilbert 311 or call the Gilbert Police Department non-emergency line at (480) 503-6500.

If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

Missed Trash and/or Recycle Pick Up

  • Departments:Public%20Works
  • Categories:Report
  • Phone:(480) 503-6400
  • Description Report missed trash/recycle pickup.

Trash and recycling will be picked up at separate times during your designated pickup day.

Please be sure to leave both cans out until 5 p.m. to ensure pickup.

Request for Missed Pick-up Service for:

For Missed Bulk Trash Pick Up, please call Customer Service at 480-503-6800 during regular business hours.
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