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Gilbert is rolling out new residential trash, recycling and bulk pickup schedules for all residents on Monday, October 1, 2018. Learn more here.

Service Requests

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If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Missed Trash and/or Recycle Pick Up

  • Description Report missed trash/recycle pickup.

Trash and recycling will be picked up at separate times during your designated pickup day.

Please be sure to leave both cans out until 5 p.m. to ensure pickup.

Request for Missed Pick-up Service for:

For Missed Bulk Trash Pick Up, click here.
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