Service Center

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Gilbert 311 AppGilbert 311

Do you have a problem that you need solved or an issue that should be fixed? 

We are excited to launch a new citizen engagement platform, Gilbert 311, which will now allow you to report quality-of-life issues and request Gilbert services.

Click here to report an issue:

Report an Issue with Gilbert 311

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500 (TTY: (480) 503-6505).

Roll Off Containers

  • Description Commercial solid waste roll off containers are available for rent. Request a container online.

Submit Online 

The Town of Gilbert offers the rental of commercial solid waste roll off containers. If you are an existing customer, you may schedule additional or missed service pick up of your roll off container. You will need to identify the size of your roll container in the comment section in order to submit a request for service. Once you have verified your size roll off, please fill out the on-line request for Roll Off Service. You may also call 480-503-6622 (Monday through Thursday, 7:00 am-6:00 pm) and a customer service representative will be happy to assist you.


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