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Gilbert Receives Government Experience Award for Open Data Avatar “Alex”

Post Date:10/04/2018 7:00 AM
Government Experience Awards Project WinnerGilbert, Ariz. - Gilbert, Arizona has received The Center for Digital Government’s (CDG) City Government-to-Citizen Experience Award for its open data avatar, “Alex”. Named after the Library of Alexandria, one of the largest and most significant libraries of the ancient world, Alex and Gilbert’s Open Data Portal are a place where visitors can find a wealth of information that can help residents and businesses improve their lives and operations.

“Gilbert is taking a different approach to how we are marketing and using our Open Data Portal. Unlike other cities, Gilbert has created a unique outward facing persona to walk people through the experience of using our data," said Patrick Banger, Gilbert Town Manager. "Projects like these cannot just live in IT departments but must be a collaborative effort across the organization so that residents and businesses can fully utilize the data for decision making.”

The Government Experience Awards recognize the achievements and best practices of states, cities and counties that have gone to the web and beyond to radically improve the experience of government and push the boundaries of how citizen services are delivered.

State and local governments are responding to citizen wants and needs with increasingly sophisticated online experiences,” said Dustin Haisler, chief innovation officer for the Center of Digital Government. “This year’s Government Experience Awards winners have well-designed websites and innovative channels that provide citizens meaningful information and services, robust data integration and an exceptional user experience.”

See a full list of the 2018 Government Experience winners here. Visit “Alex” and Gilbert’s Open Data Portal:
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