Knox Rapid Entry System

Seconds count in a life-threatening medical emergency or a fire. Yet many times, firefighters responding to an emergency find access blocked by locked entrance doors or gates. To help reduce delays in providing emergency assistance, Gilbert Fire Department promotes property owner use of the KNOX-BOX® Rapid Entry System.

Knox Box graphic

The Knox-Box® Rapid Entry System is a secure emergency access program developed for property owners and first responders. The Town of Gilbert emergency responders use the Knox-Box Rapid Entry System to prevent costly entry damage while protecting property and lives. When an emergency occurs Knox® products allow immediate entry into buildings and property without forced entry damage or delay. The way it works is Property owners store entrance keys, access cards and floor plans in high-security Knox-Box key boxes mounted near building entrances. Each Knox-Box purchased by a property owner is keyed to a single master key controlled by the Gilbert emergency responders.

In addition to key boxes and vaults, Knox padlocks and key switches operate with the same master key. There are so many gated communities today that fire and police departments are delayed when responding to emergency calls. Increased property damage and even total loss is a threat when property is not accessible. The Knox Rapid Entry System was developed to save property and lives.

If you would like to learn more or place an order for Knox Box Rapid Entry System, you can go to www.knoxbox.com or call 800-552-5669.

Should you need to have a Knox Lock or Knox Box opened to update existing keys or place new ones inside please call 480-503-6352.

Contact Us

Fire Department
85 E Civic Center Dr
Gilbert, AZ 85296
(480) 503-6300
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Emergency 911

Administration Hours
Monday - Thursday
7:00am - 6:00pm
Friday - Closed
Collin DeWitt, Fire Chief - (480) 503-6300 | Send E-mail send us an email
Kristen Drew, Administrative Supervisor - (480) 503-6300 | Send E-mail send us an email
Sheri Gibbons, Emergency Management Coordinator - (480) 503-6333 | Send E-mail send us an email
Dan DuBois, Fire Marshal - (480) 503-6350 | Send E-mail send us an email
Jean Machnicki, Fire Community Services Coordinator - (480) 503-6353 | Send E-mail send us an email