Utilities

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Online Bill Pay Options

To view your balance and pay your bill by credit card for FREE, sign-in here.

Your payment will post immediately to your account.

  • Check Account Balance
  • Pay Bill
  • Transaction History
  • Usage Information
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Not Registered? Sign up
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Sign up to go Paperless
Payment of utility bills is accepted on-line, via phone 24 hours a day at (480) 503-6800, mail or in person.

The following payment options are available with Mint Bills. Mint Bills is a third-party servicer and is not associated with the Town of Gilbert. You may incur costs for using this service and payments may take 3-5 days to post to your utility account:

  • No Registration Needed
  • Payment using a bank checking account
  • Debit or Credit Card
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Other Resources


Contact the Utilities Division

Utilities Division
90 E. Civic Center Drive
Gilbert, AZ 85296
(480) 503-6800

Email Utilities

Bill payments should be mailed to:
Town of Gilbert
Utility Division
PO Box 52653
Phoenix, Arizona 85072-265

Hours of Operation
Monday - Thursday 7:00 a.m. - 6:00 p.m. (Except Town Holidays), Friday - Closed
* For water or sewer emergencies after hours, contact the Police Department at 480-503-6500.

New to Gilbert? Find out how to register to pay your utility bill online.

StaffTitleDepartmentsPhoneEmail
Kerrigan, MarkCustomer Service SupervisorDevelopment Services, Finance & Management(480) 503-6816
Nieves, LeslieCustomer Service ManagerDevelopment Services, Finance & Management(480) 503-6801
Pruitt, TravisCustomer Service SupervisorFinance & Management(480) 503-6884