NOTICE: The intersection of Gilbert and Guadalupe Roads will be closed Sunday, June 26 at 8:00 p.m. until Tuesday, June 28 at 10:00 p.m. in order to make road improvements. Access to Gilbert’s Heritage District will be available from Elliot Road. Learn more here.

One Stop Shop - Customer Service


The Town of Gilbert is enhancing the quality of services by providing a user friendly experience to assist residents and business owners. The Development Services Department has teamed with the Utility Billing Division to form the “Customer Service Center - One Stop Shop” now located within Municipal Building II.

Whether you are opening a business, paying a utility bill, building a pool, activating a utility account, hanging a sign or have questions about developing property, our well trained staff will be available to assist and answer any questions... and just as important, these services are now located in one convenient location.

The Customer Service Center - One Stop Shop will also be providing a new host of plan review options for building permits. Choosing from a menu of alternatives, applicants will be able to match the desired service with project timelines.

Click here to access permits look-up and schedule inspections on-line   
For additional questions please call 480-503-6700.