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NOTICE: The intersection of Gilbert and Guadalupe Roads will be closed Sunday, June 26 at 8:00 p.m. until Tuesday, June 28 at 10:00 p.m. in order to make road improvements. Access to Gilbert’s Heritage District will be available from Elliot Road. Learn more here.

Service Center

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If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Bulk Trash

  • Departments:Public Works
  • Divisions:Solid Waste Requests
  • Phone:(480) 503-6400

Bulk trash pickup is a monthly service for items that are too large to fit in your trash container. All items collected are taken to the landfill. Click here to determine your bulk schedule.

Items should be placed out for collection no earlier than the Saturday prior to your collection week and no later than 5:00 AM on Monday of your collection week. Pickup may occur any day during your collection week. For more information please visit the Bulk Trash page.

If you have items that were placed out on time, but were not collected, click here to report a missed bulk pickup. 

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