Service Center

If you would like to express a concern or make a comment or suggestion about any of the following issues, please click on the topic. Your message will automatically be directed to the appropriate department.

If this is an emergency, please dial 911. 

For non-emergency issues that need immediate attention, please contact our Customer Care Center. Operating hours are Monday - Thursday 7am - 6pm at 480-503-6800; all other times, please call the Gilbert Police Department non-emergency line at 480-503-6500.

Bulk Trash

  • Departments:Public Works
  • Divisions:Solid Waste Requests
  • Phone:(480) 503-6400

PWQuickLink02The Town provides once per month collection of residential Bulk Trash. During your scheduled collection week, both bulky household items and green waste will be collected. Access our Bulk Collection area map site to find out when your bulk collection week starts.

Have your Bulk Trash out the weekend immediately before your collection week.

Questions? Call the Town of Gilbert's Environmental Services/Bulk Trash division at (480) 503-6400.  

These items include man made materials that are bulky or cumbersome such as:

  • Furniture
  • Other household items that cannot be placed in the black container

For safety reasons, please remove doors, latches, and locks from discarded cabinet s or chests that may pose a hazard to children. Major household appliances (washers, dryers, refrigerators, stoves, and water heaters) are collected separately as part of the APPLIANCE RECYCLING PROGRAM.


San Tan Transfer Station
4040 S. 80th street, Mesa, AZ 85212
(480) 308-0915
Hours of Operation - Monday-Friday 7am-4pm; Saturday 7am-12pm
(closed on Thanksgiving, Christmas and New Year's Day, 4th of July, and Memorial and Labor Day) 

Salt River Landfill
13602 East Beeline Highway, Scottsdale, AZ 85256
(480) 941-3427
Hours of Operation - Monday-Saturday 6am-5pm
(this excludes all Federal holidays when the landfill is closed to the general public.) 
Town of Gilbert Requirements

NOTE: Our intergovernmental agreement at the Salt River Landfill with the Salt River Pima/Maricopa Indian Community has expired.  Our residents are no longer able to directly haul and dump their waste at that landfill for free with their water bill.  If they choose to still go there, they will be charged the landfill’s posted customer gate rate.  Our residents may still utilize our Waste Management facility located at 4040 S. 80th St., Mesa, AZ 85212. 

For all other landfill locations in Maricopa County please visit

Recycle or Donate it!

Many bulk trash items are recyclable. Furniture, appliances, and clothing can be donated to non profit organizations. Not only will you be helping the community, you can also use the donation as an income tax deduction as well. For more information, go to our recycling page.

General Guidelines (both bulky household items and green waste)

  • Non-compacted bulk trash piles may not be larger than the size of a standard 8 foot pickup truck bed.  (Roughly 8 feet long by 5 feet wide by 5.5 feet high).

Bulk Pile Size Limit   

  • Bulk Trash should be placed on the owner's property near the sidewalk (or curb if no sidewalk exists).

  • Stacked trash should not be placed on sidewalks, curbing or roadway in any manner that will interfere with or be hazardous to pedestrians or vehicles.

  • All items should be placed away from electrical boxes, cable boxes, mail boxes, light poles, water meters and existing landscape.

  • Bulk Trash should be placed out for pick-up no earlier than the weekend immediately before your scheduled collection week.

The following items will not be accepted for collection - Disposable or unwanted material resulting from construction, repair or demolition of the premises such as roofing materials, drywall, large auto parts, tires, rims, oil, rocks, dirt and concrete materials.

Hazardous waste such as paint, gasoline or cleaners and electronic wastes such as Televisions should be disposed of at the Household Hazardous Waste Facility Access the Household Hazardous Waste webpage for more information.

Ammunition and Explosive Materials may be disposed of with the Gilbert Police Department. For more information call (480) 503-6500.

Green Waste

Green waste is organic yard waste, including:

  • Bagged grass clippings
  • Weeds
  • Bagged leaves
  • Brush
  • Tree branches and cuttings

All Green Waste items should be placed with bulk trash.

  • Grass clippings, leaves and other small items should be bagged and should not exceed 50 pounds per bag.
  • Tree limbs and cuttings should not be greater than 5 feet in length and should be bundled and tied with twine or string so one person can handle them.
  • Logs and tree trunks not more than 12 inches in diameter are acceptable.
  • Century plants, all cacti and similar plants that are hazardous to collection employees should be contained in boxes and not exceed 60 pounds per box.
  • Larger piles (more than 10 cubic yards) of Bulk Trash will be serviced as a special collection at a rate of $132 per hour, computed to the nearest quarter hour with a $33.00 minimum charge and may also be subject to tonnage charges of $25.00 p/ hour. Please call 480-503-6400 to have an inspector come to your home and evaluate the load.

Appliance Recycling Program (White Goods)

The Town collects and recycles large home appliances such as refrigerators, freezers, washers, dryers, water heaters and air conditioners weekly on Thursdays. Residents must call Customer Service at (480) 503-6400 and arrange for pick-up before 12:00 noon on Wednesday during the week of your Bulk Trash pick up for a Thursday pick-up. White goods placed out for special pick up that have not been confirmed with Customer Service will not be picked up. Refrigeration units need to be emptied and placed on the curb the night before.

For safety reasons, please remove doors, latches, and locks from large appliances including refrigerators, freezers or freezer chests, ovens, or any other appliance that may pose a hazard to children.

Special Pick Ups

Residents must call Customer Service at (480) 503-6400 and arrange for a special pick-up. Special pick ups must be scheduled and confirmed BEFORE they are set out for service. Items placed out for pick up that have not been confirmed with Customer Service will not be picked up.

Inspection Notice

If you receive an inspection notice all items must be removed so they are not visible from the street.

Roll-Offs Available

The Environmental Services Department has 10, 20 and 40 cubic yard roll-off containers available for home remodeling, roofing, landscape trimmings and other large-scale projects. Click here for more info.

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